VALUES.
VISIONS. PEOPLE.
ABOUT THE COMPANY
Philosophy
The supply of medicinal products, remedies and medical devices is a complex and fragile system, where it isn't always possible to avoid supply shortages. This is exactly where we at B2B Medical come in: as an experienced parallel importer for EU medicinal products and EU medical devices. We know the healthcare market and the supply chains. With our qualified EU-wide purchasing network, our contacts and our industry knowledge, we create solutions to close supply gaps and enable cost-effective action. Patient well-being is close to our heart. We see it as our responsibility to contribute our know-how to ensure optimal patient care and the smooth functioning of our healthcare system. We operate close to the market, identify needs and offer optimal, flexible and reliable solutions. We pursue a major goal: to strengthen our healthcare system by supplying and supporting our partners – wholesalers and pharmacies alike – in the best, most reliable and economical way possible.
Values that guide us:
Customer satisfaction
Quality
Appreciation
Reliability
Consistency
Solution orientation
Team
We are a strong community of 120 women and men around owner and founder Frank Widmann – a source of expertise and inspiration and the embodiment of our company culture. We all share common values: an open, appreciative approach, responsibility for each other and our actions, a high standard of quality and customer orientation. We enjoy what we do and see ourselves as a true company family: everyone stands up for each other. We pool our skills to achieve our goals together. Attention to detail and the needs of our partners and the market, coupled with many years of experience, form the basis for our teamwork and cooperation with our partners.
Fair collaboration, powerful processes and comprehensive know-how in the procurement, logistics and order processing of medicinal products and medical devices guarantee you:
High delivery reliability
The best possible service
High product quality
Efficient order processing
Fast delivery within 24 hours
Fast and efficient complaint management
QUALITY. SAFETY. RELIABILITY.
Our quality promise to you:
Quality and safety are our top priorities – because medicinal products and medical devices are sensitive products that must meet the highest standards. Therefore, we do everything possible each day to keep our processes up to date with the latest technology and take all necessary safety precautions.
Safety and quality
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All EU medicinal products that we distribute comply with the regulations of the German Medicinal Products Act and have the appropriate national authorisation or an EU notification.
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All EU medical devices that we distribute meet the conditions of the European Medical Device Regulation (MDR).
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We have both a medicinal product manufacturing licence in accordance with Section 13(1) and Section 72 of the German Medicinal Products Act (AMG) and a wholesale licence for medicinal products in accordance with Section 52a AMG.
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For the manufacture of medical devices, our quality management system is certified according to ISO 13485.
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We work with reliable and long-standing suppliers who we know personally. We have a qualified, well-developed, Europe-wide network of wholesale partners in the healthcare industry.
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All suppliers undergo comprehensive supplier qualification.
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All processes are defined by our quality management system, continuously monitored by us and regularly inspected by the regulatory authorities according to the guidelines for Good Manufacturing Practice (GMP) and Good Distribution Practice (GDP).
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As a pharmacist, our expert Head of Quality Control is familiar with all legal requirements in the healthcare sector and pays close attention to compliance and implementation.
SOCIETY.
COMMITMENT.
SUSTAINABILITY.
Social commitment and sustainability
As a medium-sized family business, we demonstrate social responsibility. Ethical and environmental principles are firmly anchored in our company philosophy.
We have been involved in the healthcare sector for over 14 years, helping to make people healthy again. The well-being of all is close to our hearts. The core of our value system is fair treatment of people, the environment and nature – because acting responsibly ensures a future worth living in. We therefore support social and environmentally oriented projects that help people lead happy lives and protect our habitat, the Earth.
We operate with partners across Europe to close supply gaps as effectively as possible. Unfortunately, our products often have to travel long distances. That's why we also want to consciously commit to climate protection and make an active contribution by sponsoring trees.
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Plant-my-Tree – tree sponsorship to support reforestation projects in Germany as an active contribution to climate protection
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Klasse 2000®: Health promotion and prevention in primary schools [Link: https://www.klasse2000.de/]
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Hercher Family Foundation – against child poverty in Germany [Link: http://hercher-familienstiftung.de/]
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B2B Medical's Social and Aid Fund for our employees who need help due to personal circumstances in their private lives
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Regular shipments of aid supplies to crisis regions in cooperation with Rotary Clubs
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Ukuthanda e.V. to support educational projects for children and young people in South Africa
B2B Medical supports the following social and environmental initiatives, among others:
